Insights

1 min read

Averting potential Storms with Early Warning Signals

We have seen how Fintech companies that celebrated rapid growth and innovation, suddenly found its loan disbursements halted overnight....

2 min read

Social Media Chatter Must Go Down

Imagine this: A crowd gathers outside your storefront, voices rising, each complaint louder than the last. Some are frustrated, others...

4 min read

The Moments After the Purchase: When Experiences Make or Break Trust

The email pinged just as Rakesh leaned back in his chair, satisfied with the software upgrade his company had just purchased. But minutes...

4 min read

Stakeholders are always giving feedback, are we harnessing it?

The office was buzzing, as usual. Rajiv Desai, a CEO of an Indian mid-sized manufacturing company, stared at his phone screen. A customer...

4 min read

Intelligent Listening Backed by AI

The boardroom was eerily silent. The air hummed with an invisible tension as the CEO, arms folded, stared at the screen, waiting. On the...

3 min read

Growth Thrives on Real-Time Stakeholder Insight—Powered by AI

In the labyrinth of modern business, where every decision echoes across an intricate web of stakeholder relationships, one misstep can...

2 min read

How Real-Time Employee Feedback Is Transforming Workplace Dynamics

It’s 9:00 AM on a Friday, and Hema, a project manager at a fast-growing tech firm, has just wrapped up a week long company-wide training...

3 min read

How Culture-Driven Engagement Transforms Global Stakeholder Relationships

In today's interconnected world, where businesses operate across borders, industries, and cultures, the ability to build meaningful...

5 min read

How Stakeholder Voices Shape Boardroom Decisions

Indian businesses are at a crossroads. The relentless pace of change and increasing market complexity, demands a radical shift in...

3 min read

The Power of Integration: How Unified Feedback Platforms Transform Stakeholder Relationships

Traditionally, businesses have compartmentalized feedback, treating customers, employees, partners, and vendors as isolated entities....

3 min read

Stakeholder Experiences Starts with Organizational Culture

In a recent podcast-style online Q&A event hosted by Anurag Mohit, CEO of FayrEdge, industry veteran Nishesh Gupta, Head of Business...

4 min read

Unleashing the Power of Behavioral Science and Technology: A Multi-Stakeholder Approach to Business Success

Businesses today are facing a perfect storm. Economic and socio-political uncertainties , shifting consumer behaviours, and a...

4 min read

Building Intentional Organizations... a Conscious Force for Good.

FayrEdge's 'Experience Dialogues' series on "Reimagining Stakeholder Experiences," made a power packed debut with it's maiden episode...

6 min read

Staying Relevant in the age of Disruption

Shane Cragun is a Managing Partner at LeadersCode.ai and a respected figure in the fields of leadership, change management, and...

2 min read

The Hidden Cost of Neglecting Stakeholder Experience - The Cost of Inaction

Neglecting a small leak in your roof might seem harmless initially. But over time, that leak can cause major damage, risking not just...

4 min read

Customer Experience vs. Customer Service

The Age of Experience In today's hyper-connected world, offering "good customer service" feels as quaint as dial-up internet. Sure, a...

4 min read

A Voice for All

Picture this: you have just had an experience with a company that left you fuming. Maybe a customer service interaction gone awry, a...

2 min read

Health Insurance Experiences: Shaping a Brighter Future

In the complex world of health insurance, policyholders often feel like cogs in a machine. Premiums are paid, claims are filed, and...

2 min read

Health Insurers: Benchmark Your Stakeholder Experiences with a Unique First-of-its-Kind Study

Despite efforts to improve service and digitalisation, health insurers struggle to stand out due to price comparison websites and...

2 min read

Make you voice count with your health insurer

Health insurance, a cornerstone of financial security, promises a safety net against unforeseen medical expenses. The popular term...

Elevate Experiences. Enhance Growth.

India

|

Singapore

Elevate Experiences. Enhance Growth.

India

|

Singapore